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Toller Support, sehr nett und hilfsbereit. Ich bin absolut zufrieden und begeistert

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Excellent company and a pleasure doing business with.

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Unkomplizierte Klärung von Details voraus via den WhatsApp-Businessaccount und dann so auch Support bei der Bestellung, als da erst noch ein Problem auf dem Formular auftrat. Alles sehr kompetent und schnell, vielen Dank, gerne wieder!

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Lieferung wie immer sehr schnell.

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Impeccable service and very responsive on any questions that I have inquired about. The quality and packaging of their coffee is excellent. I have also bought 2 roasters from them and the delivery was very quick.I appreciate their instructive videos on youtube. Overall a great experience for me with Roastrebels.

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They do an awesome job! Since the beginning when in touch with them first time until the end of the process! Thanks for all guys!

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Sehr gute Qualität,guter Support,schneller Versand,einfach Super

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Snelle levering van een nieuwe moter voor de Behmor 1600. De brander doet het weer als vanouds.

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Good product, service and delivery. thanks

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Bin sehr zufrieden

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Title: Professional Service, Flexible Payments, and Fantastic Support As a coffee enthusiast in Italy, I recently decided to make a significant investment in my home roasting setup by purchasing a Roest S100 Plus and 3kg of green coffee from RoastRebels. I'm writing this review to share my fantastic experience with their service, logistics, and ... customer support. What truly stood out from the very beginning was the communication. I was in touch with Ingo, the head of RoastRebels, who was incredibly responsive and very professional throughout the purchase process. The payment process was also excellent; I used both a bank transfer and a normal credit card, and both methods were handled smoothly and without any issues. This level of care and security gives you great confidence. The logistics were flawless. The delivery to my home in Italy was fast, handled by DHL. The packaging was sturdy and well-suited for the Roest roaster, ensuring the expensive equipment was perfectly protected during its journey. The green coffee was also high-quality—fresh, with a wonderfully sweet and clean smell. There was one small issue: the 200 grams kit was missing from the initial package. I pointed this out to Ingo, and he and his team promptly shipped it to me without any hassle. For me, this is the true test of a great company—not just getting things right the first time, but fixing a small mistake quickly and professionally. Their response was top-notch and confirmed I had chosen the right shop. In summary, if you are in Italy or anywhere in the EU and considering an order from RoastRebels, I can highly recommend them. The personalized service from Ingo, combined with the flexible payments and excellent post-sale support, makes them a trustworthy and highly professional retailer. I would not hesitate to order from them again.... mehr... weniger

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